Tech Engine & Smart Infrastructure
The engine beneath every Gem Heat platform
A single, hardened software core powers all of our products: high-throughput telemetry, predictive intelligence, zero-trust security and open integrations — built to run 24/7 on critical energy infrastructure.
< 1s
Telemetry latency from sensor to dashboard, sustained at fleet scale.
24/7
Automated failover across regions — built for utility-grade availability.
Open
Every capability exposed through documented, versioned APIs.
Core Capabilities
Engineered for scale, security and openness
Six pillars of infrastructure that every Gem Heat platform is built on.
Low-Latency IoT Telemetry Stream Processing
Event-driven ingestion pipelines that handle 100K+ concurrent nodes with sub-second latency, back-pressure handling and exactly-once delivery semantics for billing-critical data.
Predictive Climate Algorithms
Machine learning models trained on building thermal inertia, weather forecasts and occupancy patterns — forecasting demand hours ahead and pre-conditioning spaces at the lowest cost.
Zero-Trust Cybersecurity for Smart Homes
Per-device identity, mutual TLS, short-lived credentials and continuous posture checks — so every thermostat, meter and hub is verified before it can touch the network.
Smart Meter API Integrations
Certified connectors for major smart meter and heat meter protocols — DLMS/COSEM, M-Bus, Modbus and OCPP — plus open REST and webhook APIs for your own systems.
Cross-Platform Mobile Management Apps
Native-feel iOS and Android apps for residents, engineers and control-room operators — with offline mode for plant rooms and push alerts for anomalies anywhere.
Edge & Cloud Orchestration
Intelligence runs where it matters: critical control loops on-premise at the edge, fleet-wide analytics and learning in the cloud, synchronized automatically.
Protocols & Standards We Speak
Talk to our engineering team
Whether you need a technical deep-dive, an integration assessment or a full platform demonstration, our engineers are ready.
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